ALS takes customer service seriously, which is why we are developing this brand new Consultancy Support Program centred around our customers.
What will the Focus on Food Consultancy Program do for me?
This innovative Focus on Food Consultancy Program will offer unique industry-leading advice and resources at your fingertips.ALS takes customer service seriously, which is why we are developing a brand new program to assist anyone in the food industry to develop a deeper understanding of statutory requirements, offering help with necessary Food Safety and Environmental Monitoring plans, and how to avoid costly problems.
What is the Focus on Food Consultancy Program about?
The following is a brief summary of some of the tools available in the Focus on Food Consultancy Program.
|Webinars and Events||Webinars and events will be held regularly covering many different topics across the food industry. These are a great opportunity to have some basic questions answered around a topic, as well as asking our consultant specific questions as well.|
|Global Experts||With access to a global bank of experts in the food industry, you will have industry professionals that know not only Australian food laws, but those of other countries you may potentially want to export to as well.|
|Laboratory Support||Testing and analysis is an important part of a food quality program, and ALS can help you understand more about what happens in the laboratory, and how to get the most out of those processes.|
|Questions and Answers||Everyone will always have questions when they're getting started, and even those that have been in the industry for many years can still have questions. Our bank of Q and As will be built up, beginning with the most frequently asked questions, through to answers that our members ask us as well, covering a broad range of topics and problems.|
|Problem Solving||The membership program will provide access to our consultants through dedicated problem-solving clinics, to cover topics that you need a greater in-depth knkowledge of to ensure your business is taking all the measures necessary to consistently provide quality products.|
|DIY / Assisted Planning||Some members may be ready to have our consultants create their HACCP, VACCP, and Environmental Monitoring plans, whereas others will want to do this themselves, with guidance from our experts. The 6-week sprints are all about guiding the activities required to develop these plans, understand how to use them and the benefit they will have on your business, and when and how to manage and review them.|
|Industry Knowledge||The information and training delivered in this program comes from experts with years of knowledge and expertise in the food industry. It is their job to stay up to date with all the trends and changes in the industry, which means you can rely on them to help you to keep your business compliant.|
|Video Tutorials||Reading how to do something is great, but sometimes it's just easier to see for yourself. These video tutorials will help you to understand the 'whys' and 'hows' behind many of the tests required by the Australian Food Standard, as well as specific requirements for larger retailers.|
|Digital Library||Many of our clients want to know more about certain topics, so we will have downloadable resources available covering as many topics as we can. As the program develops, so too will the resources that can be accessed.|
|Online Consultation||Sometimes it's a benefit to be able to chat to someone directly. Our open forums will give everyone the ability to discuss things directly with the consultants, as well as perhaps getting feedback from others in the member community.|