EnviroMail™ 95 Re-release – Subcontractor Safety Performance Reporting and Positive Performance Indicators for ALS EOFY 2017
ALS Core Value and Divisional Pillars
ALS has the global company core value ‘Safety as a Priority’.
This puts safety first to ensure the protection of staff and stakeholders is a priority. At the next level the Australian Environmental division has five key pillars in the strategic plan that drives operational focus and underpins the business culture. Safety features prominently in two of these five as follows:
- Quality and safety compliance leadership.
- Sampling and logistics support to improve safety and reduce risks/costs
There are many factors which contribute to a strong safety culture including the programme, training and leadership. If leaders in the business focus on safety, build strategy around safety/risk management and interact with staff on safety then the culture strengthens.
Many industry organisations (and quality systems) require contractor or subcontractor safety performance evaluation.ALS welcomes such reviews and to assist industry in tracking subcontractor safety performance will provide this information six-monthly via EnviroMailTM95, which will be updated and re-released to subscribing industry practitioners. Please feel free to share this information with relevant people in your organisation.
Positive Performance Indicator Reporting
ALS implemented a Positive Performance Indicator (PPI) system globally several years ago.
This tracks not only the traditional lag indicators of LTIFR, TRIFR, injury severity etc but also the lead indicators of a good safety culture including programme development, training and leadership. This produces a scorecard for each business, which resets at zero at each ALS financial year in April. This measures performance and typically increases towards financial year end given several scores are based upon passing hurdles.
The Australian Environmental Division achieved close to 3 million hours worked, LTI free until early 2017. As at 31 March 2017 the LTIFR for the Australian Environmental division is 1.2.
The Australian Scorecard for the General Manager of the Environmental Division at the end of March 2017 can be seen below. A year-end score of >90% is the objective for Environmental Australia.
ALS PPI Scorecard Components
Each scorecard is cascaded through the division to management and each major site manager has a personal scorecard for his/her business and their own performance measurement.
This helps ensure that the executive and senior managers in the organisation are provided regular feedback on their business performance metrics versus divisional and company targets plus relative to peers. This in turn facilitates focus, action and leadership to guide their teams on safety initiatives, training etc with the view that a good programme, good training and good leadership participation will result in ever improving injury performance outcomes.
Every year targets are reassessed and tightened, sometimes with new items implemented to continuously improve. This scorecard is provided to several major customers in an open book collaborative approach to safety and continuous improvement and we welcome discussing our safety focus and outcomes.
Note ALS definitions are based on Australian Standard AS1885 and this should be considered as some companies may use alternate definitions and calculations including reporting of LTIFR per 200,000 hours.
Future Initiatives and Communication
With manual handling being a significant risk for ALS staff and customers, ALS has taken several steps over the years to engineer out risks from heavy (filled) eskies.
Over the last several years, the division has progressively reduced the size of eskies (and sample containers) including contracting out the manufacturing of custom designed ALS 20 litre eskies. Soon another step in this continuous improvement will occur with the manufacture of a new ALS custom designed 15L eskies. This will further assist in ‘engineering out’ some of the strain risk and we look forward to sharing these improvements with our clients.
Further bottle size reductions are also underway with MBAS moving to 100mL glass benefiting manual handling and chemical usage.
|Metric||PPI Metric Description|
|Injury||Total recordable injury frequency rate (divisional level TRIFR)|
|Injury||Significant Lost Time Injury Frequency Rate (site level SLTIFR)|
|Injury||Lost Time Injury Frequency Rate (divisional level LTIFR)|
|Injury||Average days lost per Lost Time Injury (days)(site level)|
|Injury||No. high potential incidents/Life Saving Rules Breaches (<12/year/div)|
|Leadership & Culture||Number of Presentations of a safety topic to staff (base employees and management)|
|Leadership & Culture||Manager participation in site safety inspections (count)|
|Leadership & Culture||Positive statements provided to site/area/individual regarding safety performance|
|Leadership & Culture||Hazard Observation Reports submitted|
|Program||Close out of incident reports reported on compliance portal (%)|
|Program||Close out of Annual Compliance Sign-off Corrective Actions (%)|
|Program||Load qualified first aiders onto the portal - 100%|
|Program||100% compliance with loss control spreadsheet|
|Training||New employees completed induction training in ALStar|
|Training||Managers completion of compliance training in ALStar|
|Training||2 mandatory training topics completed in ALStar|
ALS Subcontractor Safety Performance and Positive Performance Indicators are updated annually, and distributed an an EnviroMail™.