The integrity of our test results is of paramount importance, allowing our customers to make informed decisions. Customers work with us safe in the knowledge that their results are reliable, repeatable and meet legislative standards.
At ALS we operate to ISO 17025 and are accredited in each location by the local regulatory authority.
Quality Managers maintain the quality system, conduct internal audits, and assist in training and compliance. The ALS Quality Management system utilizes a tiered approach to documentation:
Quality Manual
Provides consistent information about the company management systems. The QM also acts as a directory to related quality documentation, especially quality procedures and work instructions.
Quality Procedures
Provide information about how to undertake various activities covered by the management system. These documents may be company-wide or location-specific.
Standard Operating Procedures
Provide directions for undertaking test procedures and administrative activities. These documents may be company-wide or location-specific.
Quality Records
Provide objective evidence of activities performed or results achieved (workbooks and worksheets, certificates of analysis, calibration data, method validation, corrective actions and audit reports).
Quality Plan
Describes how a management system is applied to a specific project.